💥 Impacts

Impacts on a business

Impact on company culture:
Company Culture - Internal (External people would not know about any company culture)
ㅤo Changes in face-to-face communication (for example remote working, video conferencing)
Also know an flexible working. In order for this to work, you need to:
- Be able to work independently
- Be able to manage time
- Be able to juggle tasks
- Be able to survive with limited communication
Benefits of this are:
- Cheaper for the business
- You can work from anywhere, just need an internet connection
Some jobs that you can work from home
- Customer support
- Software / Website developer ㅤo Increase in expected productivity and outputs
ㅤo Increase reach and scale
ㅤo Increase of staff monitoring
ㅤo Adaptive working practices
Autonomous operation:
ㅤo Dehumanisation of service:
ㅤㅤ▪ Loss of jobs
ㅤㅤ▪ Loss of human empathy in decision making
ㅤo Shift in skill requirements and skills redeployment
Jobs that can be replaced by AI and robots
- Assembly (manufacturing)
- Retail (checkout) - Amazon stores
- Automatic cleaning (Robot Vacuum)
- Chat bots
- Self driving cars
- Stocking shelves (stock ordering systems)

Impacts on society:

Loss of privacy:
ㅤo Digital footprint
- Logs of what you've done, where you've been
- Logs of presence left behind
ㅤ- People can trace you
Solution
- Clear history
- VPN
- Remove cookies
ㅤo Surveillance
Changing behaviours:
ㅤo Social skills
ㅤo Scalable remote engagement, wider peer and professional networks
ㅤo Creation and curation of a digital identity
Communication access:
ㅤo Resistance to technological change
ㅤo Potential isolation:
ㅤㅤ▪ Transition to remote communication and services
ㅤㅤ▪ Due to lack of digital skills or technology
ㅤㅤ▪ Locations (for example limited mobile data coverage)
ㅤo Improved access to information (for example educational, online employment searches, access to 24/7 advice - NHS